Data-Informed Design by Kai Wong

Avoid premature solutions: how to respond when stakeholders ask for certain designs

How to grow as a designer even when you’re overwhelmed with work

The 3 questions you need to ask when you see users doing workarounds

How to design the right thing in high-pressure situations

How to avoid accidentally giving up creative control of your designs

Creative briefs: the best way to track design projects if you’re short on time

How to design for troubleshooting when the user workflow isn’t clear

To become a more trusted designer, ask your team more questions

Want people to care about users? Lay out what’s at stake if they don’t

Customer Support is often a way to measure the value of design

Understanding how to prioritize makes you a more effective designer

How to ensure design changes get made when Engineering is overloaded