Data & Design by Kai Wong
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We misuse the term "user insight" a lot—here's how to actually use it
User insights are how we, as experts, recommend the best action to our team.
Apr 10
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Christopher K Wong
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We misuse the term "user insight" a lot—here's how to actually use it
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Are you boring your interviewer by over-explaining context?
How to use the power of narrative to engage interviewers with your design portfolio
Apr 3
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Christopher K Wong
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Are you boring your interviewer by over-explaining context?
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March 2024
Are you stopping one step short of driving change through user insights?
Why creating user insights, not presenting information, is critical to persuade teams.
Mar 27
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Christopher K Wong
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Are you stopping one step short of driving change through user insights?
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How effective Data Storytelling can allow you to design meaningful changes
The psychology of why facts often don’t work, while stories do
Mar 20
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Christopher K Wong
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How effective Data Storytelling can allow you to design meaningful changes
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An introvert designer's survival guide to how to work with Sales
How to help Sales enough to avoid them throwing any curveballs at you
Mar 13
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Christopher K Wong
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An introvert designer's survival guide to how to work with Sales
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How to grow as a designer if you're not getting good feedback
How to deal with being a UX team of one or working with vague stakeholders
Mar 6
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Christopher K Wong
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How to grow as a designer if you're not getting good feedback
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February 2024
Show, not tell: How to make use of restricted or scrapped design work
How to transform design work restricted by NDAs or scrapped prematurely
Feb 28
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Christopher K Wong
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Show, not tell: How to make use of restricted or scrapped design work
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Three small steps to ensure that your personas are kept up to date
How to use user research to keep an accurate picture of your users
Feb 21
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Christopher K Wong
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Three small steps to ensure that your personas are kept up to date
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To make the most out of user research, learn how to preserve your findings
Don’t waste good user research that your team can’t tackle right away
Feb 14
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Christopher K Wong
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To make the most out of user research, learn how to preserve your findings
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How to pitch user research if your organization seems reluctant
How to get buy-in for user research when budgets are tight
Feb 7
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Christopher K Wong
5
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How to pitch user research if your organization seems reluctant
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January 2024
How pre-testing questions help uncover user motivations for adopting a product
Understanding user adoption is a critical part of making a successful product
Jan 31
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Christopher K Wong
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How pre-testing questions help uncover user motivations for adopting a product
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How junior designers can use ChatGPT without risking everyone’s trust
How to make use of the productivity boost AI offers without running into issues.
Jan 24
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Christopher K Wong
2
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How junior designers can use ChatGPT without risking everyone’s trust
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